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Title
Text copied to clipboard!Hospital Receptionist
Description
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We are looking for a skilled and courteous Hospital Receptionist who will serve as the first point of contact for patients and visitors. The person in this role will efficiently manage internal and external communications of the hospital, collect and maintain patient information and records, and respond promptly in emergency situations. As a receptionist, your duties will include answering phone calls, scheduling appointments, providing directions to patients, and coordinating with various hospital departments. You must be polite, patient, and professional to ensure patients and visitors feel comfortable. Proficiency in computer and office software is essential. You should be a quick learner and capable of working under pressure.
Responsibilities
Text copied to clipboard!- Greet and assist patients and visitors.
- Answer phone calls and provide necessary information.
- Schedule appointments and manage calendars.
- Accurately record and maintain patient information.
- Coordinate with various hospital departments.
- Respond promptly in emergency situations.
- Use office equipment and software.
- Perform daily administrative tasks.
Requirements
Text copied to clipboard!- Minimum high school diploma.
- Proficiency in computers and Microsoft Office.
- Good communication skills.
- Patient and courteous demeanor.
- Ability to learn quickly.
- Experience in teamwork.
- Time management skills.
- Ability to work under pressure.
Potential interview questions
Text copied to clipboard!- Why are you interested in this position?
- What is your previous work experience?
- How do you work under pressure?
- How would you handle a dissatisfied patient?
- Are you proficient in computer and office software?
- Do you prefer working in a team?
